Using Proximiti


Using Proximiti


Choose a topic:

Making Calls


Dialing Numbers

Making calls with Proximiti is no different than making calls with any other provider and/or telephone. With Proximiti digital phone service, simply pick up the phone handset and, once you hear dial tone, dial the phone number of the person you are trying to reach. You do have to dial the area code and phone number for all calls, even local calls. You don't have to add a "1" to the start of the number for domestic calls, though. For international numbers, dial 011 + country code + number.

Voice-Activated Dialing

You can also make calls simply by saying the name of the person in your address book. To do this, press "0" on your Proximiti phone and say "make a call" when you hear the greeting. When the system asks you who you want to call, just say their name.

If you have multiple people sharing the same line, you'll have to choose your Center from the Virtual Receptionist first.

Travel Card

You can make calls from any phone by dialing your travel card number: 1-866-359-1722, and following the prompts to log in. From there you can make calls, check messages, lookup contacts, or use any other function available in your Proximiti Center.

back to the top

Checking Voicemail and Email


On the Phone

Checking messages is easy! Just press "0" on your Proximiti phone and say "listen to messages" when you hear the greeting. You can listen to voicemail and emails, and you can send messages to people in your address book.

If you have multiple people sharing the same line, you'll have to choose your Center from the Virtual Receptionist first.

On the Web

To check (or send) message from any Internet connected computer, simply log into the Proximiti Center website using your username and password. Once logged in, select Message Center to read, listen to, or send messages.

Note: Popup Blockers may prevent you from checking your messages or may cause unusual behavior. Please turn off any Popup Blockers while in the Proximiti Center (most blockers can be disabled on a site-by-site basis).

Travel Card

You can make calls from any phone by dialing your travel card number: 1-866-359-1722, and following the prompts to log in. From there you can make calls, check messages, lookup contacts, or use any other function available in your Proximiti Center.

back to the top

Using the Address Book


On the Phone

You can retrieve and use your contact information on the phone. Just press "0" on your Proximiti phone and say "address book" when you hear the greeting. From here you can get phone numbers, email addresses, street addresses, and other information about your contacts.

If you have multiple people sharing the same line, you'll have to choose your Center from the Virtual Receptionist first.

On the Web

You can manage your address book and retrieve contact information using any Internet connected computer. Log into the Proximiti Center website using your username and password. Once logged in, select Address Book to view your contacts. You can also add contacts or edit your contacts from the web page.

All of the contacts in your address book will be available on the phone and can be used for voice-activated dialing.

back to the top

Setting up Privacy Controls


You can use Anonymous Call Block, Address Book filters, and "black lists" to prevent unwanted calls from reaching you. Log into the Proximiti Center website using your username and password, then click Call Management/Privacy under "Set Up Features" in the navigation. Click the "help" button on the setup page for details.

back to the top

Setting up Call Management


You can set up Find Me to track you down at up to three other phone numbers if you're not at the current number. Log into the Proximiti Center website using your username and password, then click Call Management/Privacy under "Set Up Features" in the navigation tree. Click the "help" button on the setup page for details.

back to the top

Dialing Code Summary
Number/Code Function Availability with Digital Phone Service
411 Directory Assistance Yes
611 Customer Care Yes
711 TDDY services Yes
911 Emergency Yes
     
0 Proximiti Center (messages, address book, more) Yes
     
*69 Call Return Yes
*70 Disable/Enable Call Waiting (one call) Yes
*67 / *68 Disable/Enable Caller ID (outbound) Yes
*77 / *87 Enable/Disable Anonymous Call Block Yes
*78 / *79 Enable/Disable Do Not Disturb Yes

back to the top