Cost savings, increased productivity and full call center functionality are several reasons why call centers are moving from traditional voice services to VoIP. Proximiti Communications offers an array of robust equipment options bundled with inexpensive voice packages customized for the contact center industry.
Key Features
- 64 automated attendants
- 400 hours of voice mail
- 24 simultaneous accesses by phone to voice mail or auto attendants
- Unlimited access to voice mail through client PC
- 64 operator groups and 64 ACD groups
- Individual call routing based on Caller ID, presence, date and time, day of week, and more
- Moves, adds, and changes can be done in minutes
- Call detail reports
- Instant Messaging and Chat
- Presence
- Call handling rules
- TAPI integration to Outlook, ACT!, and Maximizer
- Flexible central dial plan
- Central address book
- 64 paging groups
- Call pickup from another phone
- Call center features
- Call recording
- Archiving for voicemail and instant messaging
- Multi-Language support for global operation
Contact Proximiti Today for a FREE, no obligation consultation. A Proximiti sales specialist will contact you shortly to discuss your business needs, design a solution, and manage the entire installation process for you.
Or, call 1 (800) 680-1129.